Terms and Conditions

Last updated: May 2024

Thank you for shopping at Horizon Bookstore. We would like you to be happy with your purchase. If you are not entirely satisfied with your order, we’re here to help.

1. Returns

1.1 Physical Products:
You may request a return of physical products within 28 days from the date of delivery. To be eligible for a return, the product must be in the same condition as received and in its original packaging.

1.2 Digital Products:
Due to the nature of digital products (e.g., eBooks, audiobooks), we generally do not offer returns or refunds for these items once they have been downloaded or accessed. However, if you experience any technical issues or problems with your digital purchase, please get in touch with our customer support team, and we will assist you to the best of our abilities.

2. Refunds

2.1 Physical Products:
Once we receive your returned physical product and verify its condition, we will process a refund using your original payment method. You will be responsible for any return shipping costs unless you tell us about our mistake (e.g., defective product or incorrect item shipped).

2.2 Digital Products:
Refunds for digital products will be considered on a case-by-case basis, taking into account the specific circumstances and nature of the product. Please get in touch with our customer support team for assistance regarding refunds for digital purchases.

3. Non-Refundable Items

Certain items are generally non-refundable unless they are faulty or not as described. These items may include but are not limited to:

– Customized or personalized products.
– Items purchased during special promotions, sales, or clearance events.
– Gift cards or vouchers.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team within seven days of delivery. We will be sure to provide instructions on returning the item and arrange for a replacement or refund.

5. Changes to the Refund Policy

We reserve the right to modify or update our Refund Policy at any time. Any changes will be effective immediately after you post the revised version on our website. We encourage you to review this policy periodically for any changes.

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Terms and Conditions

Last updated: 21/05/2024

Please read these Terms and Conditions (“Terms”) carefully before using [Your Online Bookstore] (referred to as “us,” “we,” or “our”) website.

1. Acceptance of Terms

By accessing or using our website, you let us know that you have read, understood and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our website.

2. Intellectual Property

All content and materials on our website, including but not limited to text, graphics, logos, images, and software, are the property of Horizon Bookstore or its licensors and are protected by applicable intellectual property laws. You may not be able to reproduce, distribute, modify, send, or use any of these materials without our prior written consent.

3. Website Use

3.1 Account Registration:
To access certain features of our website, you may need to create an account. I want you to know that you are responsible for maintaining the
confidentiality of your account information and all activities that happen under your account.

3.2 Prohibited Activities:
You agree not to engage in any of the following activities:

– Violating any applicable laws or regulations.
– Infringing upon the rights of others.
– Interfering with or disrupting the operation of our website.
– Uploading or transmitting malicious code, viruses, or any other harmful or disruptive content.
– Attempting to gain unauthorized access to our systems or other users’ accounts.
– Engaging in any activity that could harm our reputation.

4. Product Information and Pricing

We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy or completeness of this information. We reserve the right to modify or update product information, pricing, and availability at any time without prior notice.

5. Links to Third-Party Websites

Our website may contain links to third-party websites that we do not own or control. We have no control over the content, policies, or practices of these websites and assume no responsibility for them. You access third-party websites at your own risk.

6. Limitation of Liability

In no event shall [Your Online Bookstore], its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the products purchased through it.

7. Governing Law and Jurisdiction

These Terms shall be governed by and construed by the laws of the United Kingdom. Any disputes arising out of or relating to these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts in Scotland.

8. Changes to the Terms and Conditions

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately after you post the updated version on our website. Your continued use of our website after posting any changes is accepted.

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So that you know, the sample above is for informational purposes only and should be reviewed and tailored to meet the specific requirements of your online bookstore. Also, consulting with a legal professional is essential to ensure compliance with all applicable laws and regulations.