Never Split the Difference
Negotiating as if Your Life Depended on It
£11.33
- Learn tactical techniques that empower you to negotiate effectively and get better outcomes.
- Develop empathy and build stronger relationships with others.
- Feel more confident approaching difficult conversations, whether asking for a raise or resolving conflicts.
- Learn how to frame discussions leading to more informed and strategic decision-making in everyday interactions.
"This book blew my mind. It's a riveting read, full of instantly actionable advice - not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home."
— Adam Grant, Wharton professor and bestselling author of ORIGINALS and GIVE AND TAKE
“Never Split the Difference” is a revolutionary negotiation handbook that transforms the art of persuasion. Chris Voss, drawing from his experience as a top FBI hostage negotiator, presents a set of tools and techniques that readers can apply to any negotiation scenario.
This book goes beyond traditional negotiation strategies, focusing on the psychological and emotional aspects of human interaction. Voss introduces concepts like tactical empathy, which allows negotiators to understand and influence their counterparts’ emotions, and mirroring, a technique to build rapport and gather crucial information.
Readers will learn:
• How to create trust with tactical empathy
• The power of calibrated questions in steering conversations
• Techniques for effective listening and information gathering
• Strategies to handle difficult personalities and high-pressure situations
• Methods to identify and leverage unknown information (Black Swans)
• Ways to turn “No” into a powerful negotiation tool
“Never Split the Difference” offers a unique blend of gripping real-life stories and practical advice, making it an engaging and invaluable resource for anyone looking to enhance their negotiation skills. Whether you’re closing million-dollar deals or navigating everyday conversations, this book provides the tools to achieve better outcomes and build stronger relationships.
Year Published
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ISBN 10
ISBN 13
The book: "Never Split the Difference" Is perfect for:
• Business professionals seeking to improve deal-making skills
• Managers looking to enhance team communication
• Sales professionals aiming to increase their closing rates
• Individuals wanting to improve personal relationships
• Anyone interested in becoming a more effective communicator and negotiator
Meet the author
Author biography
Chris Voss is a former FBI hostage negotiator and the founder and CEO of The Black Swan Group, a consulting firm specializing in negotiation strategies. During his 24-year career with the FBI, Voss served as the lead international kidnapping negotiator, facing off against terrorists, bank robbers, and other high-stakes adversaries. He has applied his field-tested techniques to the business world, teaching negotiation skills at prestigious institutions such as Harvard Business School and MIT’s Sloan School of Management.
Voss is the author of the international bestseller “Never Split the Difference: Negotiating As If Your Life Depended On It,” which draws on his experiences in life-or-death situations to offer practical negotiation advice for everyday life. His unique approach emphasizes emotional intelligence and empathy in negotiations, challenging traditional paradigms.
A sought-after speaker and negotiation consultant, Voss has been featured in major media outlets including TIME, Business Insider, Entrepreneur, Inc., Fast Company, Fortune, The Washington Post, and CNN. He currently resides in the Washington D.C. area, where he continues to share his expertise through his company’s training programs and speaking engagements.
Book testimonials
“Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From the pen of a former hostage negotiator – someone who couldn’t take no for an answer – which makes it fascinating reading. But it’s also eminently practical. In these pages, you will find the techniques for getting the deal you want.”
— Daniel H. Pink, bestselling author of TO SELL IS HUMAN and DRIVE
“Former FBI hostage negotiator Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work.”
— Joe Navarro, former FBI Special Agent and bestselling author of WHAT EVERY BODY IS SAYING
“Filled with insights that apply to everyday negotiations.” Business Insider “A master of persuasion.”
— Forbes
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