Crucial Conversations
Tools for Talking When Stakes are High, Third Edition

Author
Crucial Conversations
Tools for Talking When Stakes are High, Third Edition
£13.15








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- Learn techniques to express your thoughts clearly and respectfully, leading to more productive discussions.
- Strengthen your personal and professional relationships.
- Tools to handle high-stakes conversations, making you feel more prepared and less anxious in challenging interactions.
- Develop strategies to navigate disagreements effectively, resulting in more constructive outcomes and reduced tension.
“Crucial Conversations: Tools for Talking When Stakes Are High” is an essential guide for anyone looking to improve their communication skills in high-pressure situations. This book offers a comprehensive framework for navigating difficult discussions, whether in the workplace, at home, or in any other setting where emotions run high and opinions differ.
Readers will learn:
• How to recognize when conversations become crucial
• Techniques for managing their own emotions and reactions
• Strategies for creating a safe environment for open dialogue
• Methods for expressing their views without triggering defensiveness
• Skills for listening effectively and encouraging others to share
• Approaches for moving from discussion to action and results
The book is filled with practical examples, case studies, and exercises that help readers apply the concepts to real-life situations. It breaks down complex communication challenges into manageable steps, providing a clear roadmap for improvement.
“Crucial Conversations” is more than just a communication guide; it’s a toolkit for transforming the way you interact with others in all aspects of your life. By mastering the skills presented in this book, readers will be better equipped to handle conflicts, negotiate effectively, and build stronger, more productive relationships.
Year Published
Publisher
Pages
Weight
Language
ISBN 10
ISBN 13
The book: "Crucial Conversations" Is perfect for:
• Managers and leaders looking to enhance team communication
• Couples seeking to improve their relationship dynamics
• Parents wanting to communicate more effectively with their children
• Professionals in high-stakes fields like healthcare or law enforcement
• Anyone who wants to handle difficult conversations with confidence and skill
Meet the author
Joseph Grenny is a New York Times bestselling author, renowned leadership expert, and influential social scientist. He co-founded Crucial Learning (formerly VitalSmarts), a respected corporate training company, and has co-authored eight books, including the acclaimed “Crucial Conversations” series. With over 5 million copies sold and translations into 28 languages, his work has significantly impacted organizational development worldwide. Grenny’s expertise extends beyond writing; he’s a sought-after speaker and has trained over 3 million people in communication and leadership skills. His innovative approach to behavioural change has been implemented by more than half of the Forbes Global 2000 companies.
In 2015, Grenny co-founded The Other Side Academy, a transformative program for individuals with histories of crime and addiction. He also chairs The Other Side Village, a community project for the chronically homeless. Grenny’s commitment to social impact is further exemplified by his role as chairman of Unitus, a non-profit dedicated to global poverty eradication. He resides in Utah, where he continues to innovate in leadership, communication, and social entrepreneurship.