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Crucial Conversations

Tools for Talking When Stakes are High, Third Edition

Crucial Conversations Tools for Talking When Stakes are High, Third Edition Hardcover – 18 Nov. 2021

Author

Joseph Grenny author of Crucial conversations

Joseph Grenny

Crucial Conversations

Tools for Talking When Stakes are High, Third Edition

Paperback

£13.15

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Standard delivery: 3-5 days after dispatch

United Kingdom: GBP 2.99

Book description

“Crucial Conversations: Tools for Talking When Stakes Are High” is an essential guide for anyone looking to improve their communication skills in high-pressure situations. This book offers a comprehensive framework for navigating difficult discussions, whether in the workplace, at home, or in any other setting where emotions run high and opinions differ.

Readers will learn:

• How to recognize when conversations become crucial
• Techniques for managing their own emotions and reactions
• Strategies for creating a safe environment for open dialogue
• Methods for expressing their views without triggering defensiveness
• Skills for listening effectively and encouraging others to share
• Approaches for moving from discussion to action and results

The book is filled with practical examples, case studies, and exercises that help readers apply the concepts to real-life situations. It breaks down complex communication challenges into manageable steps, providing a clear roadmap for improvement.

“Crucial Conversations” is more than just a communication guide; it’s a toolkit for transforming the way you interact with others in all aspects of your life. By mastering the skills presented in this book, readers will be better equipped to handle conflicts, negotiate effectively, and build stronger, more productive relationships.

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Year Published
2021
Publisher
McGraw Hill
Pages
304
Weight
356g
Language
English
ISBN 10
1260474216
ISBN 13
978-1260474213

The book: "Crucial Conversations" Is perfect for:

• Managers and leaders looking to enhance team communication
• Couples seeking to improve their relationship dynamics
• Parents wanting to communicate more effectively with their children
• Professionals in high-stakes fields like healthcare or law enforcement
• Anyone who wants to handle difficult conversations with confidence and skill

Meet the author

Joseph Grenny is a New York Times bestselling author, renowned leadership expert, and influential social scientist. He co-founded Crucial Learning (formerly VitalSmarts), a respected corporate training company, and has co-authored eight books, including the acclaimed “Crucial Conversations” series. With over 5 million copies sold and translations into 28 languages, his work has significantly impacted organizational development worldwide. Grenny’s expertise extends beyond writing; he’s a sought-after speaker and has trained over 3 million people in communication and leadership skills. His innovative approach to behavioural change has been implemented by more than half of the Forbes Global 2000 companies.

In 2015, Grenny co-founded The Other Side Academy, a transformative program for individuals with histories of crime and addiction. He also chairs The Other Side Village, a community project for the chronically homeless. Grenny’s commitment to social impact is further exemplified by his role as chairman of Unitus, a non-profit dedicated to global poverty eradication. He resides in Utah, where he continues to innovate in leadership, communication, and social entrepreneurship.

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